People from various professions all over the world are trained to effectively de-escalate crisis situations. These crisis responders may...

On Friday March 13, 2020 a national emergency in the United States was called and within a week, most of the school districts in the...

When a person is escalated there are several effective ways to respond. (See my post on redirection strategies...

When your student, child, or whoever you're interacting with is upset, you want to respond in a way that does not further escalate the...

Behavior is complicated. It's rarely as simple as 'he's testing you' or 'she just wants control'. Why do you think he's testing you? Does...